Terms & Conditions – NUE Labs (SafeHammer Pro)

Last Updated: June 3, 2026

1. Introduction

Welcome to nue-labs.com. These Terms & Conditions govern your use of our website and the purchase of products sold under the SafeHammer Pro brand.

By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

References to "we", "us", "our", "Nue Labs", and "SafeHammer Pro" refer to Nue Labs and its affiliated brands.

2. Products and Services

We make every effort to ensure that all product descriptions, images, specifications, and pricing displayed on our website are accurate.

Due to differences in screen settings, manufacturing tolerances, and product improvements, actual products may vary slightly from the images shown.

We reserve the right to modify product specifications, pricing, availability, or website content at any time without prior notice.

3. Orders

All orders are subject to acceptance and availability.

After placing an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order.

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

• Product unavailability
• Pricing errors
• Payment authorization issues
• Suspected fraud or misuse
• Violation of these Terms & Conditions

4. Order Processing and Shipping

Orders are typically processed within 1–2 business days.

Shipping times are estimates only and may vary depending on destination, carrier performance, customs processing, weather conditions, and other factors beyond our reasonable control.

Once your order has shipped, tracking information will be provided where available.

We are not responsible for delays caused by shipping carriers, customs authorities, strikes, severe weather, natural disasters, or other circumstances outside our reasonable control.

5. Customer Responsibilities

Customers are responsible for providing accurate:

• Name
• Shipping address
• Billing information
• Email address
• Phone number (if required)

We are not responsible for delivery issues, delays, or additional costs resulting from incorrect information provided during checkout.

6. Pricing and Payment

All prices displayed on our website are shown in the currency indicated at checkout.

We accept payment methods displayed during checkout, which may include:

• Visa
• Mastercard
• Apple Pay
• Google Pay
• Other supported payment providers

Payment must be successfully authorized before an order can be processed and shipped.

7. Returns and Refunds

Please refer to our separate Return & Refund Policy for detailed information regarding returns, exchanges, and refunds.

Consumer rights granted under applicable law remain unaffected.

8. Product Safety

SafeHammer Pro is designed as an emergency safety tool.

Users are responsible for using the product safely and in accordance with any instructions provided.

Improper use, misuse, modification, or use contrary to instructions may result in injury, death, property damage, or failure of the product to perform as intended.

Nue Labs shall not be liable for damages arising from improper use of the product.

8A. Product Performance Disclaimer

SafeHammer Pro is intended as an emergency assistance tool. While the product is designed and tested for its intended purpose, no emergency tool can guarantee successful performance in every situation or under all circumstances.

Factors including vehicle design, glass type, window construction, environmental conditions, product condition, maintenance, user actions, and other variables may affect performance.

Users remain responsible for familiarizing themselves with the product and understanding its intended use.

8B. Assumption of Risk

By purchasing and using SafeHammer Pro, you acknowledge that emergency situations are inherently unpredictable and may involve risks of personal injury, property damage, or other losses.

You agree that you use the product voluntarily and at your own risk. Users are responsible for familiarizing themselves with the product, following any provided instructions, and exercising reasonable care when using the product.

SafeHammer Pro is intended as an emergency assistance tool. While the product is designed for its intended purpose, no emergency tool can guarantee successful performance in every situation or under all circumstances. Factors including vehicle design, glass type, environmental conditions, product condition, maintenance, and user actions may affect performance.

To the fullest extent permitted by applicable law, Nue Labs shall not be liable for injuries, damages, losses, or other consequences resulting from misuse, improper handling, unauthorized modifications, failure to follow instructions, use of the product in circumstances beyond its intended purpose, or circumstances beyond our reasonable control.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

9. Intellectual Property

All content on nue-labs.com, including but not limited to:

• Text
• Images
• Logos
• Product designs
• Graphics
• Videos
• Website content

is owned by or licensed to Nue Labs and protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, published, or used without prior written permission.

10. Prohibited Use

You agree not to:

• Violate any applicable laws
• Attempt unauthorized access to our systems
• Distribute malware, viruses, or malicious software
• Use the website for fraudulent purposes
• Interfere with website operation
• Copy or exploit website content without authorization

We reserve the right to terminate or restrict access for violations of these Terms.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Nue Labs shall not be liable for:

• Indirect damages
• Incidental damages
• Consequential damages
• Loss of profits
• Loss of business opportunities
• Loss of data

To the extent permitted by applicable law, our total liability for any claim arising from a purchase shall not exceed the amount paid by the customer for the product giving rise to the claim.

Nothing in these Terms excludes or limit liability that cannot be excluded or limited under applicable law.

12. Third-Party Services

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the content, privacy practices, security, availability, or policies of third-party services.

Use of third-party websites and services is at your own risk.

13. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection, storage, and processing of information as described in that policy.

14. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes become effective immediately upon publication on the website.

Your continued use of the website following any changes constitutes acceptance of the revised Terms.

15. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Netherlands.

If you are a consumer residing in another country within the European Economic Area, you also benefit from any mandatory protections provided by the laws of your country of residence.

Any disputes shall be submitted to the competent courts of the Netherlands, unless applicable consumer protection laws provide otherwise.

16. Contact Information

For questions regarding these Terms & Conditions, please contact:

NUE Labs

Website: nue-labs.com

Email: info@nue-labs.com

KvK Number: 86864068

17. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Shipping Policy, Legal Notice, and Return & Refund Policy, constitute the entire agreement between you and NUE Labs regarding the use of this website and the purchase of SafeHammer Pro products.