Privacy Policy – NUE Labs

Last Updated: June 3, 2026

NUE Labs ("we", "us", or "our") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect information collected through our website, products, and services, including SafeHammer Pro.

Information We Collect

We may collect information from you when you:

Place an order for SafeHammer Pro products
Contact us via email or contact forms
Subscribe to our newsletter
Participate in promotions, surveys, or special offers
Interact with our website

The information collected may include:

Name
Email address
Billing and shipping address
Phone number
Payment-related information (processed securely through third-party payment providers)

If you are under the age of 16, please obtain permission from a parent or legal guardian before submitting personal information.

Newsletter and Marketing Communications

If you subscribe to our newsletter or request promotional offers, we may use your email address to send:

Product updates
Special promotions
Safety information
Company news

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Customer Support Communications

When you contact us via email, we use the information you provide solely to respond to your inquiry, process your request, or provide customer support.

We may retain correspondence for record-keeping, quality assurance, fraud prevention, and legal compliance purposes.

How We Use Your Information

We use collected information to:

Process and fulfill orders
Provide customer support
Improve our website and services
Send requested communications
Prevent fraud and maintain security
Comply with legal obligations

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on one or more of the following legal grounds:

Your consent
Performance of a contract
Compliance with legal obligations
Protection of vital interests
Legitimate business interests that do not override your rights and freedoms

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information with trusted service providers who assist us in operating our business, including:

Payment processors
Shipping and logistics providers
Email service providers
Website hosting providers
Analytics and marketing service providers

These providers may only process personal data on our behalf and in accordance with applicable privacy laws.

We may also disclose information where required by law, court order, governmental authority, or where necessary to protect our legal rights.

Data Retention

We retain personal information only for as long as necessary to:

Fulfill the purposes described in this Privacy Policy
Comply with legal obligations
Resolve disputes
Enforce agreements

Order and accounting records may be retained for the period required under applicable tax and financial regulations.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Ensure website functionality
Remember user preferences
Improve website performance
Analyze traffic and visitor behavior
Personalize content and advertising where permitted

You may control cookie settings through your browser. Disabling certain cookies may affect website functionality.

Where required by law, we will obtain your consent before placing non-essential cookies on your device.

IP Addresses and Analytics

We may collect IP addresses and related technical information for:

Website security
Fraud prevention
Website analytics
Performance monitoring

We may also collect:

Browser type
Device type
Operating system
Referring websites
Pages visited
Date and time of visits

This information is generally processed in aggregated form and is not used to directly identify individuals.

International Data Transfers

Your information may be processed or stored in countries outside your country of residence.

Where required, we implement appropriate safeguards to ensure your personal data receives adequate protection, including Standard Contractual Clauses and other lawful transfer mechanisms.

Third-Party Services and Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

Data Security

We implement appropriate technical and organizational measures designed to protect personal information against:

Unauthorized access
Alteration
Disclosure
Loss
Misuse

Despite our efforts, no electronic transmission or storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your jurisdiction, including under the GDPR, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Withdraw consent at any time
Request data portability
Lodge a complaint with a supervisory authority

We will respond to legitimate requests within the timeframes required by applicable law.

Children's Privacy

Our website and products are not directed at children under the age of 16. We do not knowingly collect personal information from children under 16 without appropriate parental consent.

Data Controller

For purposes of applicable data protection laws, including the GDPR, the data controller is:

NUE Labs

Email: info@nue-labs.com

Website: nue-labs.com

KvK Number: 86864068

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: